What are your hours of operation?

Elev8 Centers of New York has both Inpatient and Outpatient services. The inpatient location is open 24 hours a day, 7 days a week. However, our admissions department is open from Monday-Friday 8AM-3PM, with our last admissions appointment being at 4PM. We are open Saturday-Sunday from 8AM-2PM, with our last admissions appointment being at 12:30PM. We are open during all the holidays.

How long is the admissions process?

While it is impossible to predict an exact time frame for admissions appointments, we strongly encourage one to make an appointment to expedite the admissions process. Elev8 Centers believes that patient health and accommodation is of the upmost importance, each level of care may require different admissions procedures, which can impact the duration of the admissions process.

Are family visits allowed?

Family visitation is not permitted. There are no formal visitation hours or open family session times at either location.

What should you bring to treatment?

Individuals planning to attend the inpatient treatment programs at either our Rehab or Detox level of care should bring the following items:

4-7 Days of Clothing
Sanitary Items (this will be supplied when requested)
Flip Flops
Books or literature
Prescribed Medications
Insurance Information with their insurance card
Valid Photo Identification

Items not to bring:

Large sums of money
Electronics of any kind, we provide each participant their own TV
Inappropriate Materials of any kind (i.e. drug paraphilia, inappropriate clothing)
Any alcohol based product (these are not allowed on premise)
At the outpatient location please just bring Valid Photo Identification, Insurance Card and Insurance information.

What insurance do you accept?

Elev8 Centers accepts most Medicaid and some commercial plans. Each of our locations accepts a variety of insurances. Please review the admissions section of the location you intend to participate in, or for more information call 1-800-Elev8-Me.

What treatment services do you offer?

Elev8 Centers offers a wide variety of services. We offer detox and 28 day programming. We coordinate an comprehensive aftercare plan to set individuals up for success on their road of recovery.

How do I know if treatment is needed?

Call our admissions representatives and they will provide you with guidance on deciding if treatment is the right option. Please call.

Do you provide transportation?

We provide transpiration to individuals that have been pre-approved to come in. Our medical team will do a full assessment upon arrival at our facility.

How to contact us?

Please call our main intake line at (646) 655-0031 and one of our dedicated team members will guide you through the process.